Returns & Exchanges

At Intake, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn items with original tags attached into their original packaging or a secure mailing box to ensure they arrive safely.

3

Attach the Label

Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing